Telecommunications giant Flow is embarking on an upgrading of the fixed line platform systems.

The ‘Sonus migration’ is really an upgrade of the existing Fixed-line platform and will see the company moving from the Sonus System that was installed in 2005 towards a more advanced Huawei system.

When asked about the significance of the Huawei upgrade from Sonus, Flow’s Country Manager, Wayne Hull stressed that, with the rapid changes in technology, the need for such a transition became inevitable. He noted that in recent times, it proved to be a challenge for the Sonus system with its features, to accommodate the increasing demands in the telecommunications market.

The new Huawei switch, Hull said, is a Chinese based software company that provides telecommunications services to companies worldwide.

Noting that he is aware of the interruption of services experienced in recent times by a small percentage of fixed line customers, Hull assured that they have identified the issues and stressed that the technical team is working assiduously towards rectifying such issues.

Meanwhile, Flow’s Fixed Line Technician, Shaka King said the project which has been in the works since April this year is forecast to be completed in the coming weeks.

The completed migration promises a simple and more efficient experience for our Fixed-line customers. No existing features will be lost and will even include upgrades that will benefit our visually impaired customers.



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